Holiday Order Cut-off
Custom orders take approximately 4-6 weeks from order date. You can select fabric, trim, piping and embroidery colour combinations directly on our website. For logo embroidery please contact us .
We currently ship to Canada and the US using Canada Post.
For large orders, please contact us for a shipping quote.
Returns & Exchanges
All custom orders are final sale unless a manufacturer’s defect is found. No exceptions.
Non-custom items (i.e. Lush Velvet series) is returnable/exchangeable within 30 days of purchase if the item is unused, in original packaging, and with tags. Return shipping is at buyer’s cost. Please contact us to coordinate any replacement items.
All Hansen Equestrian products are machine washable except wool coolers. Wool coolers are dry clean only.
We have a limited budget for horse show and professional rider sponsorships, please contact us for details. We do not have a brand ambassador program.
Learn more about getting your entire barn on-brand.
Corporate & Wholesale
Please contact us to learn more.